M-F 8:00 AM – 4:30 PM CST (GMT -6)
Meet Our Sales Team
SHANNON SIVAK Global Sales Manager
Global Sales Manager
As the Global Sales Manager, I have been a valued Ikonix USA team member since 1999. I am responsible for the management, leadership, and development of sales personnel and sales channels for the Americas, Europe, Africa, and the Middle East. When I’m away from the office, I enjoy scuba diving, traveling, camping, and enjoying the outdoors.
As the Midwest Senior Business Development Specialist , I have been a valued team member since 2000. I have performed a multitude of electrical safety seminars in the United States and in Canada. I have extensive application and product knowledge, which allows me to remain a valuable resource to my customer base. Beyond safety seminars, I have provided training and troubleshooting sessions for countless customers, many of which have been customers since day one. Aside from work and raising a family, I enjoy the outdoors, staying active and playing guitar.
RENE HERNANDEZ JR. Senior Business Development Specialist
Senior Business Development Specialist
As the Senior Business Development Specialist for the East Coast, I have been a valued team member since 2003. I have extensive application and product knowledge which allows me to be a valuable resource to my customers. One of my favorite aspects of my position is building relationships with my customers. As an avid fan of Chicago sports teams, I’m a die-hard Cubs, Bears, and Bulls fan. In my spare time I enjoy spending time with my family especially my two children. I also enjoy reading and learning about US history and politics.
As Inside Sales Leader, I have been a valued team member since 2005. My extensive application and product knowledge enables me to be a valuable resource to my customers that extends well beyond the point of sale. I have developed employee training programs, assisted customers in navigating proper selections of equipment, and have extensive experience with technical support. I am fully dedicated to my customers. This dedication has resulted in the development of long-term relationships with customers such as BSH, Electrolux, Intertek, Frymaster and Hill Phoenix. I am a family man and sports enthusiast. In my spare time I enjoy bowling, golfing and traveling.
MAHMOUD HAMDAN International Business Development Specialist
International Business Development Specialist
As the International Business Development Specialist for Canada, Latin America, and the Middle East; I enjoy the opportunity I have to introduce new and efficient electrical safety testing ideas to manufacturing customers throughout the world. With my nearly fifteen years of sales and product management experience I have a unique ability to understand the exact needs of my international customers. I am fluent Arabic and Spanish, and am happy to be learning Portuguese as well. I am curious about so many things, but am most interested in music and film. My greatest passion has always been, and will always remain, international travel.
JULIA UTUCU International Business Development Specialist
International Business Development Specialist
As an International Business Development Specialist at Ikonix USA, I’ve truly enjoyed helping my manufacturing customers ship safe products throughout the world. I am proud to have received my B.S. degree in Marketing and Business Management from DePaul University. I’m fluent in both Russian and Turkish. Outside of the office, I love spending time with my family, taking long walks with my dog Lucy, and discovering new interests and cultures. One of my favorite quotes is by Francis of Assisi: “Start by doing what’s necessary, then do what’s possible; and suddenly you are doing the impossible”.
As a Business Development Specialist, I have been a valued team member at Ikonix USA since 2016. I came on-board as a Customer Care Adviser, where I was able to learn first-hand how much we care about our customers. I attended Marian University in Wisconsin and have spent much of my life growing up in the Chicagoland area. In my spare time I enjoy watching sports, working out & listening to music.
JOSH JYAWOOK Consulting Business Development Specialist
Consulting Business Development Specialist
As a Business Development Specialist, I work closely with our domestic sales team and applications engineers. I play a pivotal role in our applications consulting service which ensures our customers’ electrical safety testing is both safe and effective. My role has allowed me to gain practical knowledge, while also providing an opportunity to continue learning about the electrical safety compliance industry. With the wealth of knowledge that my colleagues possess, I have been able to establish a foundation that I am continuously looking to build on. I am a proud graduate from the University of Evansville where I also competed on the baseball team. When I am away from work, I enjoy attending sporting events of all kinds and training Muay Thai.
I have been a proud team member of our Domestic Inside Sales team since the Fall of 2017. I graduated from Central Michigan University in the Spring of 2017 with my Bachelors in Business Administration with concentrations in Human Resources and Professional Sales. After happily living in Michigan for my four years of undergrad, I moved back to the Chicago suburbs. My passions and backgrounds for work include all sorts of customer experience roles. I apply this every day here at Ikonix USA with the intentions of making positive impacts throughout all our customers and co-workers. Outside the office I try and pursue any and all outdoor activities, spending quality time with my friends and family, reading books and watching movies, and listening to live music.
As an Inside Sales Representative, I have been a proud member of Ikonix USA since 2017. I began my time at Ikonix USA with our Customer Care team, where I was able to get a firsthand look at how much we value our customer’s happiness. Ensuring our customers are completely satisfied from start to finish is my top goal. I attended the College of Lake County, where I received my degree in Business Administration with an emphasis in Marketing. When I am away from work, I enjoy hiking, traveling, and spending time with my family and friends.